The Computer Oracle

Easiest way to find out if user has either Windows 7 or Vista (through telephone support)?

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Track title: Puzzle Island

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Chapters
00:00 Easiest Way To Find Out If User Has Either Windows 7 Or Vista (Through Telephone Support)?
01:10 Accepted Answer Score 140
01:30 Answer 2 Score 58
01:47 Answer 3 Score 112
02:08 Answer 4 Score 60
02:31 Thank you

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Full question
https://superuser.com/questions/401370/e...

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Content licensed under CC BY-SA
https://meta.stackexchange.com/help/lice...

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Tags
#windows7 #windowsvista

#avk47



ACCEPTED ANSWER

Score 140


Press CTRL + ALT + DEL it says so in the bottom and most people are aware of this shortcut (especially in corporate environments where people have to press CTRL + ALT + DEL to login).

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vs

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ANSWER 2

Score 112


Press Win+Pause (if you can explain to people where those keys are).


For reference, here are screenshots of the resulting dialog under various versions of Windows:

Windows XP

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Windows Vista

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Windows 7

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ANSWER 3

Score 60


The quickest visual way to tell the difference between Windows Vista and 7 is the taskbar by the clock. In windows 7 there is a box that can be clicked to show the desktop. Vista:

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Seven:

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This might look different if a user has changed the theme or something weird, but if they can change a theme, hopefully they should be able to manage one of the other methods suggested.




ANSWER 4

Score 58


Ask them to run 'Winver', either by typing it into the start menu 'search programs and files' field, or into the 'Run' dialog (Windows key + R, if it isn't visible on the start menu).

Here's an example of the two different dialog screens:

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