Easiest way to find out if user has either Windows 7 or Vista (through telephone support)?

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Chapters
00:00 Question
01:30 Accepted answer (Score 140)
02:09 Answer 2 (Score 112)
02:59 Answer 3 (Score 60)
03:40 Answer 4 (Score 58)
04:07 Thank you

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Full question
https://superuser.com/questions/401370/e...

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Tags
#windows7 #windowsvista

#avk47

ACCEPTED ANSWER

Score 140

Press CTRL + ALT + DEL it says so in the bottom and most people are aware of this shortcut (especially in corporate environments where people have to press CTRL + ALT + DEL to login).

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ANSWER 2

Score 112

Press Win+Pause (if you can explain to people where those keys are).

For reference, here are screenshots of the resulting dialog under various versions of Windows:

Windows XP

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Windows Vista

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Windows 7

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ANSWER 3

Score 60

The quickest visual way to tell the difference between Windows Vista and 7 is the taskbar by the clock. In windows 7 there is a box that can be clicked to show the desktop. Vista:

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Seven:

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This might look different if a user has changed the theme or something weird, but if they can change a theme, hopefully they should be able to manage one of the other methods suggested.

ANSWER 4

Score 58

Ask them to run 'Winver', either by typing it into the start menu 'search programs and files' field, or into the 'Run' dialog (Windows key + R, if it isn't visible on the start menu).

Here's an example of the two different dialog screens:

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